Question 1

How does a project start?

Accepted Answer

It starts with a short conversation about your goal. I send a fixed quote and timeline, we agree, I build it, you review, and I hand over the finished product. The first 3 clients get an intro rate in exchange for a testimonial.

Question 2

How long does a project take?

Accepted Answer

A landing page is ready in 48 to 72 hours, a multi-page site in about 1 to 1.5 weeks, and a mobile app in 6 to 14 weeks depending on scope. You see first results within 2 days.

Question 3

How is pricing decided?

Accepted Answer

Fixed, transparent packages, with no hourly surprises. Projects start at CHF 1,500 and monthly maintenance at CHF 290. Full details are on the pricing page.

Question 4

How does payment work?

Accepted Answer

Usually a deposit to start and the balance on delivery, by bank transfer or card. For larger projects we can split it into milestones.

Question 5

Who owns the code and the site after delivery?

Accepted Answer

Your content, your domain and your data are always yours. The source code stays with me while I host and run your site or app. If you ever want the full code and original files transferred to you, that is possible: once the project is fully paid, you allow the time needed to migrate the whole setup, and we work together through a short handover. After that, everything is transferred to you.

Question 6

Do you work remotely and outside Switzerland?

Accepted Answer

Yes. I am based in Lausanne and work remotely with clients across Switzerland and internationally. Everything can be handled online.

Question 7

What kind of websites do you build?

Accepted Answer

Landing pages, multi-page company sites, online shops and custom web apps with a backend. Each one is built to fit your goal, not a generic template.

Question 8

Is SEO included?

Accepted Answer

Yes, the technical basics are included: clean structure, fast loading, metadata and structured data so Google and AI search can read your site. Deeper ongoing SEO is part of the maintenance plans.

Question 9

Will my site be multilingual and mobile-friendly?

Accepted Answer

Yes. Every site is responsive on phones and tablets by default, and can be built in French, German, Italian and English.

Question 10

Who handles hosting and the domain name?

Accepted Answer

They stay in your name and under your control. I set everything up for you, and the maintenance plans cover hosting, SSL, security and backups.

Question 11

Do you build for both iOS and Android?

Accepted Answer

Yes. Apps are built with React Native, so a single codebase runs on both iOS and Android with native performance.

Question 12

Do you handle publishing to the stores?

Accepted Answer

Yes, submission to the App Store and Google Play is included, and I guide you through the developer accounts if you do not have them yet.

Question 13

What happens after launch?

Accepted Answer

Every app includes 3 months of bug support after launch. After that, a maintenance plan keeps it updated, secure and compatible with new OS versions.

Question 14

What can be automated in my business?

Accepted Answer

Repetitive work like saving form contacts to your CRM, generating and sending invoices, booking to your calendar with a confirmation SMS, PDF reports by email, social posting and collecting Google reviews.

Question 15

What is the AI agent (chat and voice)?

Accepted Answer

A live product: a chat agent on your website and a voice agent that answers your phone 24/7. Both capture leads, book appointments and reply in any language. You can try it on app.synthcraft.dev.

Question 16

Can you integrate it with my existing tools?

Accepted Answer

Yes. Automations and agents connect to the tools you already use, such as your CRM, calendar, invoicing, email and WhatsApp. If a tool has an API, it can usually be connected.

Question 17

Is my data secure?

Accepted Answer

Your data and your clients' data are hosted on servers in Switzerland and the EU, and are never sold or shared with third parties. Payments are handled by Stripe (PCI-DSS).

Frequently asked questions

Start a Project